It’s always a bit frustrating when a payment doesn't go through! Usually, this is just a quick fix.
Quick Checklist:
Billing Details: Double-check that your ZIP code matches exactly what your bank has on file.
Card Info: Ensure the expiration date and CVV are up to date.
Need a hand? Our team is available to help troubleshoot payment issues from 9:00 AM to 5:00 PM EST, Monday through Friday (excluding major US holidays). If you run into trouble over the weekend, feel free to send us an email, and we’ll get back to you first thing Monday morning!